FAQ

Is The Red Light Face Mask Safe For All Skin Types?

The Red Light Face Mask is generally considered safe for all skin types. However, individuals with photosensitivity should consult with a healthcare professional before using the Red Light Face Mask. It's crucial to follow guidelines and recommendations provided in the user manual.

 

Can I Use A Red Light Face Mask Alongside Other Skincare Products?

Yes, you can generally use a Red Light Face Mask in conjunction with your regular skincare routine. However, it's advisable to apply products without ingredients that increase photosensitivity before using the mask. Always follow the device instructions and consult with a dermatologist if you have specific concerns.

 

Are There Any Side Effects Associated With Using The Red Light Face Mask?

The Red Light Face Mask is considered safe with minimal side effects. Some users may experience temporary redness or warmth in the area it's used on, but these effects usually subside shortly after use. If you experience persistent or concerning side effects, discontinue use and consult with a healthcare professional.

 

How Often Should I Use A Red Light Face Mask?
The frequency of use depends on individual needs. In general, we recommend using our Red Light Face Mask several times a week for between 10-20 minutes. Always follow the instructions provided for optimal results.

 

Does The Red Light Face Mask Come With A Warranty?

Our Red Light Face Mask comes with a one year manufacturer’s warranty from the date of purchase. Our Red Light Face Mask also comes with a thirty (30) day return and exchange policy should you wish to return your product. Please refer to our returns and exchanges section for further information on our returns policies.

 

What Wavelengths Of Light Does The Red Light Face Mask Emit?
Our Red Light Face Mask emits red light at 630nm and near-infrared light at 850nm.

 

Why Can’t I See Red Lights When My Red Light Face Mask Is Turned On?
Your Red Light Face Mask may not be connected securely. Please ensure the cable is pushed firmly into the controller, you will hear a click when this is in place and the connection is secure. Switch on the power button by pressing it firmly to start using your face mask.